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General · Before treatment

What Documents Are Needed for a Remote Review (Pre-Arrival Review)? (As of 2026)

Oct 2, 2026

When applying for a remote review, you should upload imaging (DICOM), pathology/biopsy reports, a written diagnosis, medication history, and genetic/biomarker test results. Once all records are complete, you will receive a written opinion in your own language within 5 business days.

Key Takeaways

  • Required documents are imaging (CT, MRI, PET-CT, DICOM originals if possible), pathology/biopsy reports, a written diagnosis, medication history, and genetic/biomarker test results.
  • The review fee is KRW 1,000,000, and if you sign a treatment contract after the remote review, this amount is deducted from your treatment costs.
  • You will receive a written opinion within 5 business days from the date all records are complete, and if the hospital exceeds this period, the review fee is fully refunded.
  • You may upload your records in whatever language they are in — we translate them into Korean for the medical staff, and the written opinion is returned to you in your own language.
  • The written opinion includes an assessment of staging and treatability, recommended treatment approach, itemized cost ranges, a comparison of three hospitals matching your conditions, and a package estimate.

What Imaging Should I Upload?

  • For imaging, uploading CT, MRI, and PET-CT scans as original DICOM files whenever possible leads to the most accurate review. Photographed screen captures or printed paper copies have limited diagnostic value.
  • You can upload files up to 500MB each, and you may select multiple files at once or send them as a compressed (zip) file. If you received your imaging on a CD, you can compress the entire folder and upload it.
  • It also helps to include the radiology report (radiologist's findings) alongside the images so the medical staff can cross-reference them. If uploading is difficult, a coordinator can guide you through sending the files by email instead.

What Format Should Pathology Reports and Diagnosis Documents Be In?

  • For the pathology/biopsy report, please upload the original document including tumor histologic type, grade, and — if you had surgical resection — the status of the resection margins. If you have retained slides or paraffin blocks, please let us know, as re-review and additional testing are possible in Korea.
  • The written diagnosis should include the diagnosis name, date of diagnosis, and your clinical course to date. For medication history, please list the names of chemotherapy/targeted agents you received, dosages, number of cycles, start/stop dates and reasons for discontinuation, response to treatment, and all medications you are currently taking (including anticoagulants, diabetes medication, and blood pressure medication).
  • If you have genetic/biomarker test results — HER2, EGFR, ALK, PD-L1, MSI/MMR, CLDN18.2, NGS reports, etc. — please upload all of them along with the test date and specimen source. It is also helpful to include prior surgical records, radiation therapy records (site, dose, number of fractions), recent blood tests, and cardiac/pulmonary function tests if available.

What Is the Remote Review Process?

  • Step 1 — Upload your imaging, biopsy reports, and diagnosis documents, and answer a medical history questionnaire.
  • Step 2 — We organize your records, translate them into Korean, and forward them to the medical staff.
  • Step 3 — Oncology physicians and surgeons at a tertiary hospital cross-review the same records.
  • Step 4 — You receive a written opinion in your own language within 5 business days from the date all records are complete. If any records are missing, a coordinator will contact you first, and the waiting period for missing records is not counted within the 5 business days.

FAQ — What if my records are only in Russian or Chinese?

Simply upload them as they are. Korean translation is not a prerequisite — we organize your records and translate them into Korean before forwarding them to the medical staff, and the completed written opinion is translated back into your own language before being returned to you.

FAQ — Is the KRW 1,000,000 review fee refundable?

The KRW 1,000,000 review fee covers the cost of hospital medical staff reviewing your records and preparing a written opinion. Since the service is considered complete once the written opinion is delivered, it is not eligible for a refund at that point. However, if the hospital exceeds the 5 business day period, the full amount is refunded, and if you proceed with a treatment contract, this KRW 1,000,000 is deducted from your treatment costs.

Sources and Notes

  • This article was written based on remote review notes (referencing materials from the Ministry of Health and Welfare, Medical Korea, and the National Cancer Center Korea).
  • This content is intended for general medical information purposes only, and actual diagnosis, treatment methods, and outcomes may vary depending on individual conditions. Please be sure to consult with medical staff to determine an accurate diagnosis and treatment plan.

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