Your stay
A cancer patient spends three to five weeks in an unfamiliar country. Airport to accommodation, interpreting, family, meals, paperwork, the worries that come at night — concierge takes on everything outside the hospital door, and with VIP one person carries it from start to finish.
| Item | Concierge | VIP concierge |
|---|---|---|
| Who | Coordinator, during business hours | One dedicated manager, 24-hour line |
| Airport | Pick-up car | Meet-and-assist, with a car on standby |
| In hospital | Interpreter at consultations and tests | Interpreter on site, priority for private rooms (where the hospital allows), video meeting with a senior physician |
| Accommodation | Residence near the hospital | Five-star hotel or serviced residence, family rooms, dietary requests |
| Family | Guidance on extended stays for one companion | Dedicated family schedule, childcare referral, interpreted briefings |
| Paperwork | Visa guidance, hospital document translation | Visa, insurance and handover to your home physician, multilingual summary |
| After treatment | Three remote follow-ups | Manager on call for 12 months, three-way video with your home physician |
| Price | Cost + 30% | Cost + 40% + monthly manager fee |
Prices are shown as 'from' on the estimate, and your manager proposes the final figure at the first video meeting. Private-room allocation is confirmed with each hospital at the time of contract.
Upload your records; tertiary-hospital physicians read them, and within 5 business days you receive an opinion, three hospitals and an estimate.
Request a review GuidesIf you have questions before the review, leave an inquiry on this site. A coordinator replies within 24 hours.
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